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Usha Lenka
Usha Lenka Associate Professor ushalfdm[at]
Areas of Interest
  • Human Resource Management, Creativity and Innovation, Talent Management and Competencey Development, Management of Change
  • Human Resource Management, Organizational Development, Workplace Deviance, Employer Branding, Employee Engagement
  • Human Resource Management, Knowledge Management, Women Entrepreneurship, Workplace Spirituality, Gender Diversity
  • Marketing Management, Service Quality, Customer Satisfaction, Consumer Behaviour, Integrated Marketing Communications
  • Human Resource Management, Learning Organization, Educational Leadership, Workplace Deviance, Employer Branding
Professional Background
Nov 2015Till dateAssociate Professor Management Studies, IIT Roorkee
Dec 2010Oct 2015Asistant ProfessorManagement Studies, IIT Roorkee
20132014Visiting FacultyIndian Institute of Management Shillong
2008Dec 2010Assistant ProfessorBirla Institute of Technology & Sciences, Pilani, Raj
20052007Research Assistant Vinod Gupta School of Management, IIT Kharagpur
Honors and Awards
Prof. Durganand Sinha Gold Medal for Best PhD DissertationNational Academy of Psychology2011
Best Paper AwardICHEM and ISAET International Conference held in Singapore 2015
Educational Details
Ph.D.ManagementIndian Institute of Technology Kharagpur2008
Administrative Background
June 2015Till DateWardenSarojini Bhawan
2014Till dateFaculty Advisor Cultural Council-Programme Management SectionDOSW, IIT Roorkee
2012Till dateMember Anti Ragging Committee DOSW, IIT Roorkee
Sponsored Research Projects
TopicFunding AgencyYear
Factors influencing consumer socialization of children and its consequencesICSSR2016
Exploring dynamics of potential women entrepreneursSRIC IIT Roorkee 2012
Teaching Engagements
TitleCourse CodeClass NameSemester
Management of ChangeBM 637MBASpring
Training and Talent Development BM 635MBAAutumn
Business CommunicationBM 507MBAAutumn
Knowledge Management IBM 01UGSpring
Management Concepts and Practices BM 201UGSpring
PHDs Supervised
TopicScholar NameStatus of PHDRegistration Year
Impact of socialization agents on pester power and materialism among childrenVandana AJuly 2011
A study of innovation process in Indian pharmaceutical companiesMinisha Gupta AAug 2011
Enablers of learning organization: A case of management institutes in IndiaSaniya Chawla ADec 2011
Talent development in downsized firmsBinita TiwariOJuly, 2012
Gender diversity initiatives in organizationsDebashish SahooODec 2012
Talent development of generation Y employeesMohammad Faraz NaimOJuly 2013
Women entrepreneurship Sucheta AgarwalOJuly 2013
Impact of HR practices on workplace deviance Pooja MalikODec 2014
Visits to outside institutions
Institute VisitedPurpose of VisitDate
Indian Institute of Management ShillongVisiting Faculty2013-2014
Lecture on Structural Equation Modeling and Data AnalysisPanjabi University Patiala G2014
'Research Methodology: Interdisciplinary Perspectives and Emerging Scenario' UGC Academic Staff College at BPS Mahila Vishwavidhyalaya, Khanpur Kalan, Sonepat, HaryanaI2014
Relevance of Knowledge Management in OrganizationsGLA University Mathura G2015
Courses or Conferences Organised
Conference NameSponsored ByDate
Organizing Secretary, International Conference on Research in Sustainable Business ICRBS15IIT Roorkee4-6Dec2015
Convener, National Conference on Paradigm for Sustainable Business: People, Planet, and Profit IIT Roorkee8-9Mar2013
Short term program on Structural Equation Modeling CECMay 2013
Fundamentals and Applications of Structural Equation ModellingCECDec 2013
Thesis/Technical WritingQIPAug 2013
Special Lectures Delivered
Research Methodology Continuing Education, IIT Roorkee29.12.2012
Research Methodology : Tools and TechniquesContinuing Education, IIT Roorkee11.4.2013
Management of change (Power Finance Corporation) Continuing Education Centre, IIT Roorkee21.6.2013
Management of change, (Power Finance Corporation)Continuing Education Centre, IIT Roorkee9.8.2013
Management of change, (Power Finance Corporation)Continuing Education Centre, IIT Roorkee5.9.2013
Fundamentals and Applications of Structural Equation Modelling’ Continuing Education Centre, IIT Roorkee29.12.2013
Fundamentals and Applications of Structural Equation ModellingContinuing Education Centre IIT Roorkee25.5.2014
Case Based Learning in Business & ManagementQIP SHORT TERM COURSE, IIT Roorkee 18.6.2011
Thesis/Technical WritingQIP IIT Roorkee21.8.2013
Case Based Learning in Business & Management,QIP SHORT TERM COURSE, IIT Roorkee11.10.2013
Strategic Human Resource ManagementQIP SHORT TERM COURSE, IIT Roorkee6.2.2014
Cases on Strategic Human Resource ManagementContinuing Education Centre IIT Roorkee6.5.2014
Case Based Learning in Business & ManagementQIP Centre, IIT Roorkee16.6.2015
Lecture on Motivation for security personnelDOMS, IIT Roorkee18.6.2013
Lecture on team building for security personnelDOMS, IIT Roorkee20.6.2013
Refereed Journal Papers

1. Mohammad, F. N., and Lenka, U. (2016). Knowledge sharing as an intervention for Gen Y employees’  intention to stay. Industrial and Commercial Training, 48(3). EMERALD
2. Lenka, U., Minisha Gupta., & Sahoo, Debashish. K. (May - June 2016).  Research and development teams as a perennial source of competitive advantage for organizational creativity and innovation. Global Business Review, 17(3). SAGE (in Press)
3. Lenka, U. and Vandana. (2015). Direct and indirect influence of interpersonal and environmental agents on materialism in children. Psychological Studies. SPRINGER
3. Tiwari,B., and Lenka, U. (2016). Building psychological safety for employee engagement in post-recession. Development and Learning in Organizations, 30(1). EMERALD
4. Tiwari,B., and Lenka, U. (2015). Building and branding talent hub: An outlook. Industrial and Commercial Training, 47(4). EMERALD
5. Lenka, U., and Chawla, S. (2015). Higher educational institutes as learning organizations for building a strong employer brand. Industrial and Commercial Training, 47(5). EMERALD
6. Chawla, S., & Lenka, U. (2015). A study on learning organizations in Indian higher educational institutions. Journal of Workplace Learning, 27(2). EMERALD
7. Chawla, S., & Lenka, U. (2015). Resonant leaders: An impetus to change the organizations. Development and Learning in Organizations, 29(6). EMERALD
8. Lenka, U., & Vandana (September-October 2015).  A review on impact of socialization agents in breeding consumerism among children. Global Business Review, 16(5). SAGE
9. Vandana, &  Lenka, U. (2014). A Review on the Role of Media in Increasing Materialism among Children.  Procedia - Social and Behavioral Sciences, 133 (1), 456–464. ELSEVIER
10. Agarwal, S., & Lenka, U. (2015). Study on Work Life Balance of Women Entrepreneurs - Review and Research Agenda. Industrial and Commercial Training, 47(7). EMERALD
11. Chawla, S., & Lenka, U. (2016).Organizational level antecedents of learning organizations for Indian higher educational institutes: An exploratory study. International journal of Management in Education, 10(1). Inderscience Publishers
12. Lenka, U., Suar, D., & Mohapatra, P.K.J. (2010). Quality management practices of Indian commercial banks influencing customer satisfaction. Total Quality Management and Business Excellence, Vol 21 (12). TAYLOR & FRANCIS
13. Lenka, U., Suar, D., & Mohapatra, P.K.J. (2010). Soft and hard aspects of quality management practices influencing service quality and customer satisfaction in manufacturing-oriented services. Global Business Review, Vol. 11(1). SAGE
14. Lenka, U., Suar, D., & Mohapatra, P.K.J. (2009). Service quality, customer satisfaction, and customer loyalty in Indian commercial banks. Journal of Entrepreneurship, Vol. 18 (1). SAGE
15. Lenka, U., & Suar, D. (2008). A holistic model of total quality management in services. ICFAI Journal of Management Research, 7(3).
1. Tiwari,B., and Lenka, U. (2015). Achieving Triple ‘P’ bottom line through Resonant Leadership: An Indian perspective.  International Journal of Productivity and Performance Management. EMERALD
2. Mohammad, F. N., and Lenka, U. (2015). A conceptual model of retention of Gen Y employees. International Journal of Business and Systems Research. Inderscience Publishers
3. Sahoo, Debashish. K., & Lenka, U. (2016). Breaking the glass ceiling: Opportunity for the organization. Industrial and Commercial Training, 48(6). EMERALD
4. Lenka, U. & Agarwal, S. (2015). Role of women entrepreneurs and NGOs in promoting entrepreneurship: Case studies from Uttarakhand, India.  Journal of Asia Business Studies. EMERALD
5. Agarwal, S., & Lenka, U. (2015). Are competencies essential for venture growth? : A case study of India women entrepreneurs. International Journal of Entrepreneurship and Small Business. Inderscience Publishers
1. Saniya Chawla, and Usha Lenka . Learning Organization- A Strong Employer Brand? ICHEM and ISAET 2015 International Conference Program Singapore March 27-28, 2015.
2. Binita Tiwari, and Dr. Usha Lenka. Role of Resonant Leaders in Engaging Employees of Firms Facing Economic Crisis. ICHEM and ISAET 2015 International Conference Program Singapore March 27-28, 2015. [Best Paper Award]
3. Binita Tiwari, and Dr. Usha Lenka. An empirical investigation of the role of strategic leadership in engaging knowledge workers of Indian IT sector. Published in conference e-proceedings INCONSYM 2015-3rd International Conference on “Creating Opportunities in Emerging Markets – A Global Approach, Noida, ISBN 978-81-928678-1-6
4.  Agarwal, S. & Lenka, U. (2015). An analysis on leadership role: Case of Indian women entrepreneur, published as conference proceeding at EDI Ahmedabad. 18th -20th Feb 2015.
5. Agarwal, S. & Lenka, U. (2015). Review on Motivational Factors of Women Entrepreneurship published as e-proceedings in Creating Opportunities in Emerging Markets- A Global Approach, pp. 86-96, ISBN 978-81-928678-1-6.
6. Mohammad, F. N., and Lenka, U.  (2015). A conceptual model of retention of Gen Y employees. In Proceedings of ICEBM Conference,   (pp. 483-490) ISBN 979384935184v
7. Gupta, K., and Lenka, U. (2013).  Role of Workplace Spirituality in Training and Development to develop Talent pool in the organization. Conference proceedings of ‘National conference on paradigm for sustainable business: People, planet, and profit’ held on 8th and 9th March 2013, pp. 23.
8. Tiwari,B., and Lenka, U. Role of resonant leaders to develop survivors in downsized firms.  Proceedings of 23rd International Business Research Conference 18 - 20 November, 2013, Melbourne, Australia, ISBN: 978-1-922069-36-8.


  • REVIEWER OF INTERNATIONAL JOURNALS 1. The Learning Organization (EMERALD) 2. Current Directions in Psychological Science (ELSEVIER) 3. Psychological Report (Ammons Scientific) 4. The International Journal of Human Resource Management (TAYLOR AND FRANCIS) 5. International Journal of Decision Science, Risk, and Management (INDERSCIENCE) 6. The International Journal of Management in Education (INDERSCIENCE) 7. The Journal of Asia Business Studies (EMERALD)