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Early History of Department of Management Studies
Usha Lenka
Usha Lenka Associate Professor
Areas of Interest
  • Human Resource Management, Creativity and Innovation, Talent Management and Competencey Development, Management of Change
  • Human Resource Management, Organizational Development, Workplace Deviance, Employer Branding, Employee Engagement
  • Human Resource Management, Knowledge Management, Women Entrepreneurship, Workplace Spirituality, Gender Diversity
  • Marketing Management, Service Quality, Customer Satisfaction, Consumer Behaviour, Integrated Marketing Communications
  • Human Resource Management, Learning Organization, Educational Leadership, Workplace Deviance, Employer Branding
Professional Background
Nov 2015Till dateAssociate Professor Management Studies, IIT Roorkee
Dec 2010Oct 2015Asistant ProfessorManagement Studies, IIT Roorkee
20132014Visiting FacultyIndian Institute of Management Shillong
2008Dec 2010Assistant ProfessorBirla Institute of Technology & Sciences, Pilani, Raj
20052007Research Assistant Vinod Gupta School of Management, IIT Kharagpur
Honors and Awards
SHASTRI INDO CANADIAN FELLOWSHIPShastri Indo Canadian Institute2015-16
Prof. Durganand Sinha Gold Medal for Best PhD DissertationNational Academy of Psychology2011
Best Research Paper Awards at Management Doctoral Colloquium at Vinod Gupta School of Management, IIT KharagpurFeb 2017
Best Paper AwardICHEM and ISAET International Conference held in Singapore 2015
Educational Details
Ph.D.ManagementIndian Institute of Technology Kharagpur2008
Administrative Background
2014Till dateFaculty Advisor Cultural Council-Programme Management SectionDOSW, IIT Roorkee
2012Till dateMember Anti Ragging Committee DOSW, IIT Roorkee
Sponsored Research Projects
TopicFunding AgencyYear
Factors influencing consumer socialization of children and its consequencesICSSR2016
Exploring dynamics of potential women entrepreneursSRIC IIT Roorkee 2012
Teaching Engagements
TitleCourse CodeClass NameSemester
Management of ChangeBM 637MBASpring
Human Resource AnalyticsBM 691MBAAutumn
Training and Talent Development BM 635MBAAutumn
Business CommunicationBM 507MBAAutumn
Knowledge Management IBM 01UGSpring
Management Concepts and Practices BM 201UGSpring
PHDs Supervised
TopicScholar NameStatus of PHDRegistration Year
Impact of socialization agents on pester power and materialism among childrenVandana AJuly 2011
A study of innovation process in Indian pharmaceutical companiesMinisha Gupta AAug 2011
Enablers of learning organization: A case of management institutes in IndiaSaniya Chawla ADec 2011
Talent Development and Engagement of Survivors: A Study of IT/ITES Sector in IndiaBinita TiwariAJuly, 2012
Enablers of Retention of Gen Y Talent: A Study of IT Industry in India Mohammad Faraz NaimAJuly 2013
Factors Affecting Women Employees Engagement and Performance in Indian IT IndustryDebashish SahooADec 2012
Promotion of Women Entrepreneurship through Competency DevelopmentSucheta AgarwalAJuly 2013
Impact of HR practices on workplace deviance Pooja MalikODec 2014
Visits to outside institutions
Institute VisitedPurpose of VisitDate
Indian Institute of Management RaipurVisiting Faculty2015-16
Indian Institute of Management ShillongVisiting Faculty2013-2014
Research Methodology and Data AnalysisDepartment of Computer Science, Utkal University, BhubaneswarI2018
Lecture on Structural Equation Modeling and Data AnalysisPanjabi University Patiala G2014
'Research Methodology: Interdisciplinary Perspectives and Emerging Scenario' UGC Academic Staff College at BPS Mahila Vishwavidhyalaya, Khanpur Kalan, Sonepat, HaryanaI2014
Relevance of Knowledge Management in OrganizationsGLA University Mathura G2015
Courses or Conferences Organised
Conference NameSponsored ByDate
Organizing Secretary, International Conference on Research in Sustainable Business ICRBS15IIT Roorkee4-6Dec2015
Convener, National Conference on Paradigm for Sustainable Business: People, Planet, and Profit IIT Roorkee8-9Mar2013
Short term program on Structural Equation Modeling CECMay 2013
Fundamentals and Applications of Structural Equation ModellingCECDec 2013
Thesis/Technical WritingQIPAug 2013
Special Lectures Delivered
Research Methodology Continuing Education, IIT Roorkee29.12.2012
Research Methodology : Tools and TechniquesContinuing Education, IIT Roorkee11.4.2013
Management of change (Power Finance Corporation) Continuing Education Centre, IIT Roorkee21.6.2013
Management of change, (Power Finance Corporation)Continuing Education Centre, IIT Roorkee9.8.2013
Management of change, (Power Finance Corporation)Continuing Education Centre, IIT Roorkee5.9.2013
Fundamentals and Applications of Structural Equation Modelling’ Continuing Education Centre, IIT Roorkee29.12.2013
Fundamentals and Applications of Structural Equation ModellingContinuing Education Centre IIT Roorkee25.5.2014
Case Based Learning in Business & ManagementQIP SHORT TERM COURSE, IIT Roorkee 18.6.2011
Thesis/Technical WritingQIP IIT Roorkee21.8.2013
Case Based Learning in Business & Management,QIP SHORT TERM COURSE, IIT Roorkee11.10.2013
Strategic Human Resource ManagementQIP SHORT TERM COURSE, IIT Roorkee6.2.2014
Cases on Strategic Human Resource ManagementContinuing Education Centre IIT Roorkee6.5.2014
Case Based Learning in Business & ManagementQIP Centre, IIT Roorkee16.6.2015
Lecture on Motivation for security personnelDOMS, IIT Roorkee18.6.2013
Lecture on team building for security personnelDOMS, IIT Roorkee20.6.2013
Refereed Journal Papers



  1. Chawla S.,&  Lenka U. (2018). Leadership in VUCA Environment. In: Dhir S., Sushil (eds) Flexible Strategies in VUCA Markets. Flexible Systems Management, pp. 213-224. Springer, Singapore. DOI: 10.1007/978-981-10-8926-8_16
  2. Malik, P., Lenka, U., & Sahoo, D. K. (2018). Proposing micro-macro HRM strategies to overcome challenges of workforce diversity and deviance in ASEAN, Journal of Management Development, 37(1), 1-22.
  3. Mohammad Faraz Naim, & Lenka, U. (2018). Development and retention of Generation Y employees: A conceptual framework. Employee Relations, 40 (2), 433–455. EMERALD
  4. Agarwal, A., & Lenka, U. (2018). Why research needed in women entrepreneurship in India: A viewpoint.  International Journal of Social Economics,
  5. Malik, Pooja., & Lenka, U. (2018). Integrating antecedents of workplace deviance: Utilizing AHP approach. Journal of Indian Business Research, 10(1), 101–122,


  1. Lenka, U. & Agarwal, S. (2017). Role of women entrepreneurs and NGOs in promoting entrepreneurship: Case studies from Uttarakhand, India.  Journal of Asia Business Studies, 11 (4), 451–465.  EMERALD
  2. Naim, M. F., Lenka, U. (2017). Linking knowledge sharing, competency development, and affective commitment: evidence from Indian Gen Y employees. Journal of Knowledge Management 21(4), 885-906. EMERALD
  3. Naim, M. F., Lenka, U. (2017). The impact of social media and collaboration on Gen Y employees’ engagement. International Journal of Development Issues 16(3), 289-299. EMERALD
  4. Mohammad, F. N., & Lenka, U. (2017). A conceptual model of retention of Gen Y employees. International Journal of Business and Systems Research, 11(1/2, 28–41. Inderscience Publishers
  5. Naim, M. F. & Lenka, U. (2017). Talent management: a burgeoning strategic focus in Indian IT industry. Industrial and Commercial Training, 49(4), 183-188. EMERALD
  6. Naim, M. F. & Lenka, U. (2017). Investigating the impact of social media on Gen Y employees’ engagement: An empirical investigation. International Journal of Human capital for Information Technology Professionals, 8(3), 29-48.
  7. Agarwal, S., & Lenka, U. (2017). Are competencies essential for venture growth? : A case study of India women entrepreneurs. International Journal of Entrepreneurship and Small Business, 31(2).
  8. M. F. Naim., & Lenka, U. (2017). Mentoring, social media, and Gen Y employees' intention to stay: towards a conceptual model. International Journal of Business and Systems Research 11 (1-2), 28-41


  1. Lenka, U., &Tiwari, B. (2016). Achieving Triple ‘P’ bottom line through Resonant Leadership: An Indian perspective.  International Journal of Productivity and Performance Management, 69(5), 694–703. EMERALD
  2. Sahoo, Debashish. K., & Lenka, U. (2016). Breaking the glass ceiling: Opportunity for the organization. Industrial and Commercial Training, 48(6). EMERALD
  3. Mohammad, F. N., & Lenka, U. (2016). Knowledge sharing as an intervention for Gen Y employees’ intention to stay. Industrial and Commercial Training, 48(3). EMERALD
  4.  Agarwal, Sucheta., &  Lenka, U. (2016). An exploratory study on the development of women entrepreneurs: Indian cases. Journal of Research in Marketing and Entrepreneurship, 18 (2), pp.232-247,
  5. Lenka, U., Minisha Gupta., & Sahoo, Debashish. K. (May - June 2016).  Research and development teams as a perennial source of competitive advantage for organizational creativity and innovation. Global Business Review, 17(3). SAGE
  6. Chawla, S., & Lenka, U. (2016).Organizational level antecedents of learning organizations for Indian higher educational institutes: An exploratory study. International journal of Management in Education, 10(1). Inderscience Publishers


  1. Lenka, U. & Vandana. (2015). Direct and indirect influence of interpersonal and environmental agents on materialism in children. Psychological Studies. SPRINGER
  2. Tiwari,B., & Lenka, U. (2016). Building psychological safety for employee engagement in post-recession. Development and Learning in Organizations, 30(1). EMERALD
  3. Tiwari,B., & Lenka, U. (2015). Building and branding talent hub: An outlook. Industrial and Commercial Training, 47(4). EMERALD
  4. Lenka, U., & Chawla, S. (2015). Higher educational institutes as learning organizations for building a strong employer brand. Industrial and Commercial Training, 47(5). EMERALD
  5. Chawla, S., & Lenka, U. (2015). A study on learning organizations in Indian higher educational institutions. Journal of Workplace Learning, 27(2). EMERALD
  6. Chawla, S., & Lenka, U. (2015). Resonant leaders: An impetus to change the organizations. Development and Learning in Organizations, 29(6). EMERALD
  7. Lenka, U., & Vandana (September-October 2015).  A review on impact of socialization agents in breeding consumerism among children. Global Business Review, 16(5). SAGE
  8. Agarwal, S., & Lenka, U. (2015). Study on Work Life Balance of Women Entrepreneurs - Review and Research Agenda. Industrial and Commercial Training, 47(7). EMERALD


  1. Vandana, & Lenka, U. (2014). A Review on the Role of Media in Increasing Materialism among Children.  Procedia - Social and Behavioral Sciences, 133 (1), 456–464. ELSEVIER
  2. Lenka, U., Suar, D., & Mohapatra, P.K.J. (2010). Quality management practices of Indian commercial banks influencing customer satisfaction. Total Quality Management and Business Excellence, Vol 21 (12). TAYLOR & FRANCIS
  3. Lenka, U., Suar, D., & Mohapatra, P.K.J. (2010). Soft and hard aspects of quality management practices influencing service quality and customer satisfaction in manufacturing-oriented services. Global Business Review, Vol. 11(1). SAGE
  4. Lenka, U., Suar, D., & Mohapatra, P.K.J. (2009). Service quality, customer satisfaction, and customer loyalty in Indian commercial banks. Journal of Entrepreneurship, Vol. 18 (1). SAGE
  5. Lenka, U., & Suar, D. (2008). A holistic model of total quality management in services. ICFAI Journal of Management Research, 7(3).
  6. Agarwal, S., & Lenka, U. (2014). A Conceptual Framework on Women Entrepreneurs: Problems and Prospects. Advances in Economics and Business Management, 1 (3), ISSN 2394-1545.
  7. Saniya, C., & Lenka, U. (2013). Role of transformational leaders in developing higher educational institutions as learning organizations- An Indian perspective. Global Journal of Finance and Management, 5(10), 30-33.


  1. Sharma, S., & Lenka, U. (2018). How Organizations Learn: Models Uncovering the Black Box. Development and Learning in Organizations. EMERALD
  2. Sharma, S., & Lenka, U. (2018). Value Added Statement as a Trigger to Organizational Unlearning. Development and Learning in Organizations. EMERALD
  3. Malik, P., & Lenka, U. (2017). Enabling constructive deviance and disabling destructive deviance among employees: Role of HRM practices International Journal of Management Practice. Inderscience Publishers



  1. Naim, M. F. & Lenka, U. (2017). An exploration of the relationahip between knowledge sharing and Gen Y employees’ engagement. In Proceedings of 3rd Management Development Consortium, IIT Kharagpur, Kharagpur.


  1. Naim, M. F. & Lenka, U. (2016), “Mentoring as a driver of Gen Y employees’ engagement: Toward a conceptual model“, In Proceedings of 14th HUSOC Conference, PEOPLE: International Journal of Social Sciences, ISSN 2454-5899,  Dubai (22-23 February. 2016). [Young Researcher Award]
  2. Naim, M. F. & Lenka, U. (2016), “Mentoring as an innovative strategy to reduce Gen Y turnover: A conceptual analysis” In Proceedings of ICIBK-2016, Ansal University, Gurgaon. ISBN 9789385936050 (11-12 February, 2016).
  3. Agarwal, S., Lenka, U., & Agrawal, V. (2016). An empirical investigation of self-confidence of Indian women entrepreneurs published in Emerging themes in strategy, pp.104-115, ISBN 978-93-85965-80-7
  4. Malik, P., & Lenka, U.  Impact of globalization on workforce diversity and deviance at workplace in ASEAN. Communicated in the 5th ICADA-SSIS 2016 at NIDA, Bangkok Campus, Thailand.
  1. Saniya Chawla, & Lenka, U.  Learning Organization- A Strong Employer Brand? ICHEM and ISAET 2015 International Conference Program Singapore March 27-28, 2015. ISBN 978-93-84422-13-4.
  2. Tiwari, B., & Lenka, U. Intrapreneurship: a key to employee engagement in post-recession. Published in conference proceedings of International Conference on ‘Research and Business Sustainability’ ICRBS 2015 held on December 4-6, 2015 organized by IIT Roorkee- Greater NOIDA Campus, ISBN: 978-93-84935-59-7
  3. Malik, P., & Lenka, U.  Impact of HR practices on workplace deviance through perceived organizational support. Published in conference proceedings of International Conference on ‘Research and Business Sustainability’ ICRBS 2015 held on December 4-6, 2015 organized by IIT Roorkee- Greater NOIDA Campus, ISBN: 978-93-84935-59-7
  4. Tiwari, B., & Lenka, U. Role of Resonant Leaders in Engaging Employees of Firms Facing Economic Crisis. Published in conference proceedings of International Conference on Trends in Economics, Humanities and Management (ICTEHM-2015) held on March 27-28, 2015, Singapore, ISBN 978-93-84422-13-4 [Best Paper Award]
  5. Tiwari, B., & Lenka, U. An empirical investigation of the role of strategic leadership in engaging knowledge workers of Indian IT sector. Published in conference e-proceedings INCONSYM 2015-3rd International Conference on “Creating Opportunities in Emerging Markets – A Global Approach, held on February 13-14, 2015, Noida, ISBN 978-81-928678-1-6
  6. Sahoo, D. K., & Lenka, U (2015). Human resource management intervention a precursor to female employee engagement published as e-proceedings of the Interational conference on Research  and Business Sustainability organized by IIT Roorkee and Sheffield Business School, pp. 638-641, ISBN-978-93-84935-59-7
  7.  Naim, M. F. & Lenka, U. (2015), “Workplace collaboration and Gen Y employees' engagement: A social media-based approach”, In Proceedings of International Conference on Research and Business Sustainability (ICRBS),  4-6 December organized by IIT Roorkee- Greater NOIDA Campus, ISBN: 978-93-84935-59-7
  8. Naim, M. F. & Lenka, U. (2015), “ A conceptual model of retention of Gen Y employees”. In Proceedings of international Conference on Evidence Based Management  (ICEBM), 20-21 March 2015, BITS Pilani   (pp. 483-490) ISBN 979384935184v
  9. Agarwal, S., & Lenka, U. (2015). An Analysis on Leadership Role: Case of Indian Women Entrepreneur published in Eleventh Biennial Conference on Entrepreneurship, pp. 983-991, ISBN 978-93-80574-77-6.
  10. Agarwal, S., & Lenka, U. (2015). Review on Motivational Factors of Women Entrepreneurship published as e-proceedings in Creating Opportunities in Emerging Markets- A Global Approach, pp. 86-96, ISBN 978-81-928678-1-6.
  11. Agarwal, S., & Lenka, U. (2015). Factors affecting the involvement of women entrepreneurs to develop self enterprises: An empirical investigation published as e-proceedings in International Conference on Research and Business Sustainability, pp. 602-606, ISBN 978-93-84935-59-7.


  1. Naim, M. F. & Lenka, U. (2014), “Conceptualizing the role of social media in the retention of Gen Y employees”. Presented at 14th Consortium of Students in Management Research (COSMAR-14), 21– 22 November . 2014, IISc Banagalore.


  1. Tiwari, B., & Lenka, U. Role of resonant leaders to develop survivors in downsized firms. Proceedings of 23rd International Business Research Conference held on November 18-20, 2013, Melbourne, Australia, ISBN: 978-1-922069-36-8
  2. Vandana & Lenka, U. (2013). Borderless selling through celebrity endorsement: A concern towards child consumerism. Conference Proceedings- Vishwakarma Institute of Management, 22-24 February, 2013. ISBN No. 978-81-920768-5-0.
  3. Gupta, K., & Lenka, U. (2013).  Role of Workplace Spirituality in Training and Development to develop Talent pool in the organization. Conference proceedings of ‘National conference on paradigm for sustainable business: People, planet, and profit’ held on 8th and 9th March 2013, pp. 23.


  1. Agarwal, S., & Lenka, U. (2015, April 7). An Analysis on Leadership Role: Case of Indian Women Entrepreneur. Daily News and Analysis, p. 1


  • REVIEWER OF INTERNATIONAL JOURNALS 1. The Learning Organization (EMERALD) 2. Current Directions in Psychological Science (ELSEVIER) 3. Psychological Report (Ammons Scientific) 4. The International Journal of Human Resource Management (TAYLOR AND FRANCIS) 5. International Journal of Decision Science, Risk, and Management (INDERSCIENCE) 6. The International Journal of Management in Education (INDERSCIENCE) 7. The Journal of Asia Business Studies (EMERALD)